Family Liaison Officer

We are looking for someone with a desire to support our Academy in ensuring our pupils reach their potential. You will be dynamic, resilient and motivated with a willingness to uphold our high expectations to secure ‘Outstanding Achievement for All’.

You must be able to support the needs of the pupils, Heads of Year Team and Attendance. You will serve as a vital link between the school, students, and their families, primarily focused on supporting attendance, engagement, and overall well-being. You will be promoting effective communication between home and school by being available for parents/carers on both a drop-in and appointment basis, communicating effectively with all agencies and arranging and recording meetings. You will also be supporting the students by ensuring they are in the right frame of mind to access and engage in lessons, developing solutions for individual student issues and supporting the development of progress strategies whilst providing comfort and immediate care and support.

We are looking for a candidate who is:

·         Highly committed, enthusiastic, flexible and skilled, who is passionate about supporting children’s learning.

·         Able to show initiative and work independently and as part of a team

·         Has excellent interpersonal skills

·         Can communicate well with children and adults and who is able to gain the confidence of families within our school community

·         Has a warm personality and is able to remain calm under pressure

·         Is able to plan programmes of support and maintain accurate records of involvement

·         Is able to demonstrate emotional literacy, empathy, be supportive and discreet.

What We have to Offer:  

• A visible and approachable senior leadership team and an enthusiastic and committed team of teachers and support staff. 
• A strong support network both within the school and across Authentic Education.  
• All staff are part of a professional learning community in which evidence-informed CPD is designed to meet individual needs. 
• Strong potential for career progression. 
• A culture that respects work-life balance and an ongoing commitment to wellbeing with a dedicated Wellbeing Champion.  
• An Employee Assistance Programme including in the moment support and counselling sessions with an external provider.  
• Staff benefits include free eye testing for DSE users through Specsavers, free will writing through Dunham McCarthy Solicitors and reduced price corporate gym membership through BH Live. 
• A competitive pension through Teachers’ Pensions or The Local Government Pension Scheme for support staff.   



Should you wish to arrange a visit or an informal discussion regarding the role, please contact <<Leila Shaw>>  HR Academy Lead at <<Leila.Shaw@saa.weareauthentic.edcuation>> 

Together we are Courageous, Innovative, Excellent